Integrations and RPA management - Service Manager

Viimeinen hakupäivä: 31.10.2019 - Solna

Group Development Operations & Services is a Nordic organization with resources in four countries under one common management. The aim is to deliver values for NCC as a whole by focusing on optimized benefits delivered to the business as well as by being innovative and drive digital transformation. The main objective is to ensure that NCCs business areas can deliver expected value to our end customers.

We are seeking an IT Service Manager for our integrations and our robotics process automation (RPA) management in NCC Group DOS.

The role at NCC

As IT Service Manager for Integrations and RPA management you will have overall responsibility for the delivery of defined service according to the service levels agreed with the Business. This includes service availability and maintenance, process support, budgeting and follow-up of SLA’s related to the service, as well as ensuring compliance and IT security. NCC Group DOS is currently in a transformation process to start delivering IT as a service towards the Business and as an IT Service Manager you will have a key position in delivering services and lead the continual improvement of these as well as manage the governance towards the Business.

You will also act as a process specialist where you participate in the development of your services and manage/coordinate administrative tasks related to these services. You will have close cooperation with the NCC Business units in Sweden, Norway, Denmark and Finland.

We are currently in a hybrid integration environment undergoing a transition to a more cloud based and consolidated companywide integration platform.

Join NCC on our journey to become a more data driven company that will require a very agile and modern integration landscape. As an IT Service Manager for Integrations you will have a key role in this change.

Job location can be in one of our four Nordic headquarters (Stockholm, Helsinki, Oslo or Copenhagen).


  • At least 5 Years of working experience with integrations
  • Experience of Microsoft integration technologies is an advantage
  • Proven experience working collaboratively in a team-oriented environment
  • Proven experience of managing and operating IT services at an enterprise level
  • Relevant industry experience (construction industry) is an advantage

Knowledge, competencies and skills

  • Understanding of different integration patterns and best practices
  • Agile development methodologies
  • A communicative person with great presentation skills
  • Robotic Process Automation (RPA) knowledge
  • Highly self-motivated and self-directed in the pursuit of excellence
  • Service Management
  • ITIL knowledge, certification is an advantage
  • Knowledge of working with ITSM tools, ServiceNow knowledge is an advantage
  • Fluent in written and spoken English and another Nordic language

We offer

NCC offers an opportunity to be a part of a dynamic organization with great opportunities for personal development. You will work in a company, which strives to be the forerunner in its industry and you will be a member of a team with engaged and positive colleagues. Our work is guided by our values; honesty, trust, respect and pioneering spirit.

Do you want to know more?

As we are interviewing on an ongoing basis, please apply as soon as possible. Last day to apply is October  31st. If you have any questions regarding this position, please contact HR Specialist Recruiting, Karin Österman de Wall, or Heresh Eskandari,, Manager Cloud and platform services.

NCC is one of the leading construction and property development companies in the Nordic region, with sales of nearly SEK 57 billion and 16,300 employees 2018. NCC is active throughout the value chain – developing commercial properties and constructing housing, offices, industrial facilities and public buildings, roads, civil engineering structures and other types of infrastructure. 


 Sellers of ads and recruitment services are kindly asked not to contact NCC for this recruitment.


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